Hartford Area ITS Architecture Update

Element: CTtransit Operations Center

Description: Fixed route dispatch functions for CT Transit. Includes computer-aided dispatch and radio communication with buses. Also, operators whose function is to answer telephone calls regarding transit traveler traveler queries about routing, schedule and fares. CT Transit is the hub for gathering information (from other transit properties) to TRIPS123.
Status: Existing
Stakeholder: CTtransit
Functional Areas:
(Linked to Functional Requirements)		 View All Functional Requirements
Transit Center Fare Management
Transit Center Fixed-Route Operations
Transit Center Information Services
Transit Center Multi-Modal Coordination
Transit Center Security
Transit Center Vehicle Tracking
Transit Garage Maintenance
Transit Vehicle Operator Assignment
Transit Data Collection
Transit Evacuation Support
Transit Center Passenger Counting
Transit Vehicle Assignment
Transit Center Signal Priority
Interfaces:
(Flows)

Amtrak Operations Center
Amtrak Terminal
Capitol Region TOC
City of Hartford Public Safety Dispatch
City of Hartford Public Works
City of Hartford Traffic Operations Center
City of Hartford Website
CRCOG Transit Data Repository
CSP Message Center
CTDOT Maintenance District 1
CTDOT Public Transportation Management System
CTDOT TMC Newington
CTDOT Web Page
CTfastrak Vehicles
CTtransit Kiosks
CTtransit Ridership Database
CTtransit Stations
CTtransit Vehicles
CTtransit Website
Financial Institution
GHTD Transit Dispatch
Hartford EOC
Hartford Fare Management System
MTD Transit Dispatch
Municipal EOC
Municipal or Regional Public Safety Dispatch
Municipal PWD
Municipal Traffic Operations Center
Other Public Transportation Providers Transit Dispatch
Other Transit Systems
Private Sector Traveler Information Services
Private Taxi Provider Dispatch
Private Transit Systems
Rideshare Call Center
State Office of Emergency Management
TRANSCOM OpenReach Servers
Weather Services
Service Packages: AD1 - ITS Data Mart - ConnDOT
AD1 - ITS Data Mart - Transit Databases
AD2 - ITS Data Warehouse - CRCOG Transit Data Repository
APTS01 - Transit Vehicle Tracking - Independent School Districts and Private Transit Systems
APTS01 - Transit Vehicle Tracking - CT Transit / DATTCO / GHTD
APTS02 - Transit Fixed-Route Operations - CT Transit
APTS04 - Transit Fare Collection Management - Regional Fare and Transfer Coordination
APTS04 - Transit Fare Collection Management - CT Transit
APTS05 - Transit Security - CT Transit
APTS05 - Transit Security - CT Transit
APTS06 - Transit Fleet Management - CT Transit / DATTCO Transit / GHTD
APTS07 - Multi-modal Coordination - New Britain Transportation Company
APTS07 - Multi-modal Coordination - Milford Transit District
APTS07 - Multi-modal Coordination - Greater Hartford Transit District
APTS07 - Multi-modal Coordination - CT Transit
APTS08 - Transit Traveler Information - CT Transit
APTS09 - Transit Signal Priority - CT Transit/ConnDOT
APTS09 - Transit Signal Priority - CT Transit/Municipalities
APTS09 - Transit Signal Priority - CT Transit/City of Hartford
APTS10 - Transit Passenger Counting - CT Transit
ATMS02 - Traffic Probe Surveillance - ConnDOT Traffic Management Center
ATMS06 - Traffic Information Dissemination - City of Hartford Traffic Operations Center
ATMS06 - Traffic Information Dissemination - Municipal Traffic Signal Systems
ATMS06 - Traffic Information Dissemination - ConnDOT
ATMS06 - Traffic Information Dissemination - Hartford RTOC
EM01 - Emergency Call-Taking and Dispatch - City of Hartford Dispatch
EM05 - Transportation Infrastructure Protection - ConnDOT Traffic Management Center
EM06 - Wide-Area Alert - City of Hartford Public Notification System
EM06 - Wide-Area Alert - Municipal and Regional Public Notification System
EM06 - Wide-Area Alert - CSP Public Notification System
EM07 - Early Warning System - City of Hartford
EM07 - Early Warning System - Municipalities
EM08 - Disaster Response and Recovery - City of Hartford (1 of 2)
EM08 - Disaster Response and Recovery - Municipalities (1 of 2)
EM09 - Evacuation and Reentry Management - Evacuations - City of Hartford
EM09 - Evacuation and Reentry Management - Evacuations - Municipalities
EM10 - Disaster Traveler Information -
MC04 - Weather Information Processing and Distribution - City of Hartford Traffic Operations Center
MC04 - Weather Information Processing and Distribution - ConnDOT Traffic Management Center
MC04 - Weather Information Processing and Distribution - National Weather Service
MC06 - Winter Maintenance - ConnDOT Maintenance Sections (2 of 2)
MC06 - Winter Maintenance - Municipal PWD (2 of 2)
MC06 - Winter Maintenance - City of Hartford PWD (2 of 2)
MC08 - Work Zone Management - ConnDOT Workzone Information Dissemination (2 of 2)
MC10 - Maintenance and Construction Activity Coordination - Activity Coordination - ConnDOT (3 of 3)
MC10 - Maintenance and Construction Activity Coordination - City of Hartford PWD
Mapping: Emergency Management
Transit Management