Hartford Area ITS Architecture Update

Functional Requirements: Transit Center Fare Management

Description: This equipment package manages fare collection and passenger load management at the transit center. It provides the back office functions that support transit fare collection, supporting payment reconciliation with links to financial institutions and enforcement agencies for fare violations. It collects data required to determine accurate ridership levels, establish fares, and distribute fare information. This equipment package loads fare data into the vehicle prior to the beginning of normal operations and unloads fare collection data from the vehicle at the close out of normal operations.
Functional Requirements:
  1. The center shall manage the actual value of transit fares for each segment of each regular transit route, including the transmission of the information to transit vehicles and transit stops or stations.
  2. The center shall provide the capability for a system operator to manage the transit fares and control the exchange of transit fare information.
  3. The center shall process the financial requests from the transit vehicles or roadside and manage an interface to a Financial Institution.
  4. The center shall support the payment of transit fare transactions using data provided by the traveler cards / payment instruments.
  5. The center shall collect data on fare payment violations and send the data, including images of the violator, to the appropriate enforcement agency.
  6. The center shall process requests for transit fares to be paid in advance.
  7. The center shall process requests for the advanced payment of tolls and parking lot charges as well as other non-transportation services, e.g. yellow-pages services.
  8. The center shall be capable of establishing emergency fare structures to override all other fares during disasters, states of emergency, or evacuations.
  9. The center shall maintain a list of invalid traveler credit identities or bad tag lists that can be forwarded to transit vehicles and transit stops or stations.
  10. The center shall collect fare statistics data to implement variable and flexible fare structures.
  11. The center shall exchange fare and load information with other transit management centers, including potential Centralized Payments facilities.
  12. The center shall provide transit fare information to other centers, including traveler information providers upon request.
Included In: CTtransit Operations Center
GHTD Transit Dispatch
Hartford Fare Management System
MTD Transit Dispatch
Other Public Transportation Providers Transit Dispatch