Concierge Service Provider Equipment Packages

 

The following equipment packages are associated with the "Concierge Service Provider" element.   Select the "Details" icon to see the detailed requirements associated with each equipment package, or consult the National ITS Architecture web site for more information.

 

Emergency Call-Taking

Provides interface to the emergency call-taking systems such as the Emergency Telecommunications System (e.g., 911) that correlate call information with emergencies reported by transit agencies, commercial vehicle operators, or other public safety agencies. Allows the operator to verify the incident and forward the information to the responding agencies.

 

Emergency Response Management

Strategic emergency planning and response capabilities and broad inter-agency interfaces to support large-scale incidents and disasters, commonly associated with Emergency Operations Centers.

 

Mayday Support

Collection and response to Mayday messages received from vehicles and drivers.