Description:
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Collection and response to silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park-and-ride lots) and from on-board transit vehicles.
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Included in:
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City of Sherman Public Safety Dispatch
County Public Safety Dispatch
DPS Communications Service
Grayson County Sheriffs Office Communications
Municipal Public Safety Dispatch
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Functional Requirements:
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| 1 | The center shall collect silent and audible alarms received from travelers in secure areas (such as transit stops, rest areas, park and ride lots, modal interchange facilities). |
| 2 | The center shall collect silent and audible alarms received from transit vehicles, originated by the traveler or the transit vehicle operator. |
| 3 | After the alarm message has been received, the center shall generate an alarm acknowledgment to the sender. |
| 4 | After the alarm message becomes a verified incident, the center shall determine the appropriate response. |
| 5 | The center shall determine whether the alarm message indicates an emergency that requires the attention of public safety agencies, and forward alarm message data to the appropriate agency as necessary. |
| 6 | The center shall forward the alarm message to center personnel and respond to the traveler or transit vehicle operator as directed by the personnel. |
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User Service Requirements (fully or partially addressed):
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| 2.0 | PUBLIC TRANSPORTATION MANAGEMENT |
| 2.4 | PUBLIC TRAVEL SECURITY |
| 2.4.1 | PTS shall include specific Secure Areas. |
| 2.4.1.2 | All public Secure Areas shall have traveler activated alarms monitored by central dispatch or local police. |
| 2.4.1.3 | There shall be silently activated alarms and/or audible alarms on board public transit vehicles which are capable of activation by the operator, monitored by central dispatch or local police. |
| 5.0 | EMERGENCY MANAGEMENT |
| 5.1 | EMERGENCY NOTIFICATION AND PERSONAL SECURITY |
| 5.1.3 | ENPS shall include a Remote Security and Emergency Monitoring (RSEM) function to create an environment of safety in secure areas. |
| 5.1.3.1 | RSEM shall include specific Secure Areas. |
| 5.1.3.3 | RSEM shall include a Security Alarm (SA) function. |
| 5.1.3.3.1 | Secure Areas shall have traveler-activated alarms. |
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The detailed process and user service requirement traceability information on this page was extracted from the National ITS Architecture.
Consult the National
ITS Architecture web site for more information.
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Web Spinner Technology.