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Emergency Dispatch Equipment Package

Architecture Geographic Scope

Description:

This Equipment package supports efficient dispatch of emergency vehicles. It tracks emergency vehicles, dispatches these vehicles to an incident, and provides safe and efficient routes based on real-time traffic information.

 

Included in:

City of El Paso 911 Communications Center
City of El Paso Fire and FMS Dispatch
City of El Paso Traffic Management Center
County Public Safety Dispatch and PSAP
Private Ambulance Dispatch
TransVista
William Beaumont Army Medical Center

Processes:

5.2Provide Operator Interface for Emergency Data
5.3.2Dispatch Vehicle
5.3.6Maintain Vehicle Status
5.3.7Provide Emergency Vehicle Route
5.5Update Emergency Display Map Data
  

User Service Requirements (fully or partially addressed):

1.5TRAVELER SERVICES INFORMATION
1.5.2TSI shall include an Information Access function that allows travelers to access the available information.
1.5.2.2Information Access shall provide the capability for travelers and centers to request and receive information about the location of facilities and the quality of specific services provided in an area to include but, not be limited to, the following:
1.5.2.2(i)Local care facility information.
1.6TRAFFIC CONTROL
1.6.3TC shall include a Device Control function.
1.6.3.2The real-time traffic-adaptive control portion of the Device Control function shall be an area wide control to include several jurisdictions.
1.6.3.2.2The area wide control shall be implemented in a manner that permits the following types of vehicles to have preference over other vehicles being controlled.
1.6.3.2.2(c)Emergency Medical Service Vehicles.
4.5HAZARDOUS MATERIAL INCIDENT RESPONSE
4.5.0ITS shall include a Hazardous Materials (HAZMAT) Incident Response (HIR) service.
4.5.3HIR shall include a Communications (COMM) function.
4.5.3.2COMM shall provide the capability for relay of distress information to response units in real-time.
5.0EMERGENCY MANAGEMENT
5.1EMERGENCY NOTIFICATION AND PERSONAL SECURITY
5.2EMERGENCY VEHICLE MANAGEMENT
5.2.1EVM Service shall include an Emergency Vehicle Fleet Management System.
5.2.1.1Emergency Vehicle Fleet Management System shall maintain the availability status of relevant emergency vehicles.
5.2.1.2Emergency Vehicle Fleet Management System shall determine the emergency response vehicles best suited to respond to an incident.
5.2.1.3Emergency Vehicle Fleet Management System shall dispatch the appropriate emergency response vehicle (s) to the incident.
5.2.2EVM Service shall include a Route Guidance System.
8.0MAINTENANCE AND CONSTRUCTION MANAGEMENT
8.1MAINTENANCE AND CONSTRUCTION OPERATIONS
8.1.1Maintenance and Construction Operations shall provide a Maintenance Vehicle Fleet Management (MVFM) function to schedule and dispatch, monitor and track location, and monitor operational condition and maintenance requirements of public and contracted fleets of maintenance, construction, and specialized service vehicles. This function includes interactions among Traffic Managers, Supervisors, Dispatchers, Field Crews, Construction Crews, Vehicle Maintenance Crews, Equipment Maintenance Crews, Weather Services Organizations, and Information Service Providers.
8.1.1.1MVFM shall be capable of monitoring and tracking the locations of public and contracted fleets of maintenance, construction, and specialized service vehicles to provide current location and status information.
8.1.1.1.1MVFM shall be capable of monitoring and tracking the locations of fleets of maintenance, construction, and specialized service vehicles, including but not limited to:
8.1.1.1.1(e)Roadway service patrols
  
The detailed process and user service requirement traceability information on this page was extracted from the National ITS Architecture. Consult the National ITS Architecture web site for more information.

Last updated on 09-27-2003 using Ronald C. Ice and Associates Web Spinner Technology.