New York Sub-Regional ITS Architecture

Functional Requirements: Emergency Response Management


Description: This equipment package provides the strategic emergency response capabilities and broad inter-agency interfaces that are implemented for extraordinary incidents and disasters that require response from outside the local community. It provides the functional capabilities and interfaces commonly associated with Emergency Operations Centers. This equipment package develops and stores emergency response plans and manages overall coordinated response to emergencies. It monitors real-time information on the state of the regional transportation system including current traffic and road conditions, weather conditions, special event and incident information. It tracks the availability of resources and assists in the appropriate allocation of these resources for a particular emergency response. This equipment package provides coordination between multiple allied agencies before and during emergencies to implement emergency response plans and track progress through the incident. It also coordinates with the public through the Emergency Telecommunication Systems (e.g., Reverse 911). This equipment package coordinates with public health systems to provide the most appropriate response for emergencies involving biological or other medical hazards.
Functional Requirements:
  1. The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
  2. The center shall manage coordinated inter-agency responses to and recovery from large-scale emergencies. Such agencies include traffic management, transit, maintenance and construction management, rail operations, and other emergency management agencies.
  3. The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
  4. The center shall develop, coordinate with other agencies, and store emergency response plans.
  5. The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
  6. The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
  7. The center shall receive event scheduling information from Event Promoters.
  8. The center shall support remote control of field equipment normally under control of the traffic management center including traffic signals, dynamic message signs, gates, and barriers.
  9. The center shall provide the capability to remotely control and monitor CCTV systems normally operated by a traffic management center.
  10. The center shall provide the capability to request transit resource availability from transit centers for use during disaster and evacuation operations.
  11. The center shall assimilate the damage assessment of the transit, traffic, rail, maintenance, and other emergency center services and systems to create an overall transportation system status, and disseminate to each of these centers and the traveling public via traveler information providers.
  12. The center shall provide information to the media concerning the status of an emergency response.
  13. The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
  14. The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.
  15. The center shall collect information about the status of the recovery efforts for the infrastructure during disasters.
  16. The center shall provide the overall status of infrastructure recovery efforts to traveler information providers and media.
  17. The center shall provide the capability to communicate information about emergency situations to local population through the Emergency Telecommunications System.
  18. The center shall provide the capability to identify neighborhoods and businesses that should be informed of an emergency situation based on information collected about incidents including their severity, impacted locations, and recovery schedule.
  19. The center shall retrieve information from public health systems to increase preparedness for, and implement a response to biological, chemical, radiation, and other public health emergencies.
  20. The center shall manage coordinated inter-agency responses to incidents at an international border.
Included In: AMTRAK Emergency Dispatch
FDNY Fire/EMS Dispatch
MTA Bridges/Tunnels Facility Operations Centers
MTA Bridges/Tunnels OCCC
MTA LIRR Operations Center Systems
MTA Metro-North Operations Center Systems
MTA NYCT Bus Command Center - Operations
MTA NYCT Security
MTA NYCT Staten Island Railway Control Facility
MTA NYCT Subway Rail Control Center
MTA Police Dispatch / Command Center
Municipal/County EOCs
Municipal/County Public Safety Dispatch
New York City Joint TMC
NICE Fixed Route Bus Operations Center
NYC DEP Dispatch Center
NYC DOT Division of Ferry Operations Systems
NYC DOT Office of Emergency Response
NYC DOT TMC
NYC OEM Watch Command Center
NYPD 911 Communications Center Dispatch
NYPD Intelligence Division and Counter-Terrorism Bureau
NYPD Operations
NYPD Transit Bureau
NYS Police Dispatch
NYSDEC Systems
PANYNJ PAPD Communications Centers Dispatch
PANYNJ PATH Operations Center
PANYNJ Port Commerce Operations Control Center
PANYNJ TBT Communications Desk
Port Authority Wide TMC
State EOCs
TRANSCOM OpenReach Servers
Westchester County Bee Line Operations Center Systems