New York City Sub-regional ITS Architecture

Functional Area: Transit Center Multi-Modal Coordination

The center shall coordinate schedules and services between transit agencies, traffic management, maintenance and construction operations, parking management, and other surface or air transportation modes.
The center shall share transfer cluster and transfer point information with multimodal transportation service providers, other transit agencies, and traveler information service providers. A transfer cluster is a collection of stop points, stations, or terminals where transfers can be made conveniently.
The center shall accept requests from traffic management to change routes and schedules as part of the implementation of demand management strategies.
The center shall coordinate transit services for special events, planning services for the event and managing transit services on the day of the event.
The center shall provide transit operations personnel with the capability to control and monitor transit service coordination activities.

Functional Area: Transit Center Paratransit Operations

The center shall process trip requests for demand responsive transit services, i.e. paratransit. Sources of the requests may include traveler information service providers.
The center shall monitor the operational status of the demand response vehicles including status of passenger pick-up and drop-off.
The center shall generate demand response transit (including paratransit) routes and schedules based on such factors as parameters input by the system operator, what other demand responsive transit schedules have been planned, the availability and location of vehicles, the relevance of any fixed transit routes and schedules, road network information, and incident information.
The center shall dispatch demand response (paratransit) transit vehicles.
The center shall exchange information with Maintenance and Construction Operations concerning work zones, roadway conditions, asset restrictions, work plans, etc.
The center shall disseminate up-to-date schedules and route information to other centers for demand responsive transit services (paratransit).
The center shall collect the log of passenger boardings and alightings from the paratransit vehicles.

Functional Area: Transit Center Security

The center shall monitor transit vehicle operational data to determine if the transit vehicle is off-route and assess whether a security incident is occurring.
The center shall receive reports of emergencies on-board transit vehicles entered directly be the transit vehicle operator or from a traveler through interfaces such as panic buttons or alarm switches.
The center shall support the back-office portion of functionality to authenticate transit vehicle operators.
The center shall exchange transit incident information along with other service data with other transit agencies.
The center shall receive information pertaining to a wide-area alert such as weather alerts, disaster situations, or child abductions. This information may come from Emergency Management or from other Alerting and Advisory Systems.
The center shall send wide-area alert information to travelers (on-board transit vehicles or at stations/stops) and transit vehicle operators.
The center shall coordinate the response to security incidents involving transit with other agencies including Emergency Management, other transit agencies, media, traffic management, and traveler information service providers.
The center shall receive threat information and status on the integrity of the transit infrastructure.
The center shall provide support to remotely disable (or reset the disabling of) a transit vehicle in service.

Functional Area: Transit Center Vehicle Tracking

The center shall monitor the locations of all transit vehicles within its network.
The center shall determine adherence of transit vehicles to their assigned schedule.
The center shall support an interface with a map update provider, or other appropriate data sources, through which updates of digitized map data can be obtained and used as a background for transit tracking and dispatch.
The center shall provide transit operational data to traveler information service providers.
The center shall provide collected transit probe data to traffic management centers and traveler information service providers for use in measuring current traffic conditions.

Functional Area: Transit Vehicle Operator Assignment

The center shall maintain records of a transit vehicle operator's performance. This may be done utilizing standardized performance evaluation criteria set forth by governmental regulations and transit operating company policies, assessing the transit vehicle operator's driving history, and assessing comments from the transit vehicle operator's supervisor(s) as well as noting any moving violations or accidents, supervisor comments, government regulations, and company policies.
The center shall assess the transit vehicle operator's availability based on previous work assignments, accumulated hours, plus health and vacation commitments.
The center shall assign transit vehicle operators to transit schedules based on their eligibility, route preferences, seniority, and transit vehicle availability.
The center shall provide an interface through which the transit vehicle operator information can be maintained - either from the transit vehicle operator, center personnel, or other functions.
The center shall generate supplemental vehicle operator assignments as required due to change events that occur during the operating day.