| Stakeholder |
Element Name |
Functional Area/Role |
Functional Area Description |
| MTA NYC Transit |
MTA NYCT Paratransit Command Center |
Transit Vehicle Operator Assignment |
This equipment package automates and supports the assignment of transit vehicle operators to runs. It assigns operators to runs in a fair manner while minimizing labor and overtime services, considering operator preferences and qualifications, and automatically tracking and validating the number of work hours performed by each individual operator. It also provides an exception handling process for the operator assignment function to generate supplemental operator assignments when required by changes during the operating day. |
| MTA NYC Transit |
MTA NYCT Paratransit Command Center |
Transit Center Paratransit Operations |
This equipment package manages demand responsive transit services, including paratransit services. It supports planning and scheduling of these services, allowing paratransit and other demand response transit services to plan efficient routes and better estimate arrival times. This equipment package also supports automated dispatch of paratransit vehicles and tracks passenger pick-ups and drop-offs. Customer service operator systems are updated with the most current schedule information. |
| Private Transit Operators |
Private Paratransit Operators Vehicles |
On-board Paratransit Operations |
This on-board equipment package forwards paratransit and flexible-route dispatch requests to the operator and forwards acknowledgements to the center. It coordinates with, and assists the operator in managing multi-stop runs associated with demand responsive transit services including paratransit. The equipment package collects transit vehicle passenger data and makes it available to the center. |
