Stakeholder |
Element Name |
Functional Area/Role |
Functional Area Description |
MTA NYC Transit |
MTA.INFO Website |
Traveler Telephone Information |
This equipment package services voice-based traveler requests for information that supports traveler telephone information systems like 511. The equipment package takes requests for traveler information, which could be voice-formatted traveler requests, dual-tone multi-frequency (DTMF)-based requests, or a simple traveler information request, and returns the requested traveler information in the proper format. In addition to servicing requests for traveler information, this equipment package also collects and forwards alerts and advisories to traveler telephone information systems. |
MTA NYC Transit |
MTA.INFO Website |
ISP Traveler Information Alerts |
This equipment package provides personalized traveler information alerts, notifying travelers of congestion, incidents, transit schedule delays or interruptions, parking availability, special events, air and ferry service issues, and road/weather conditions that may impact a current or upcoming trip. Relevant alerts are selected based on user-configurable parameters, thresholds, and preferences that are submitted by travelers. The travel alert service offered by this equipment package is available to the Vehicle and Personal Information Access subsystems. |
MTA NYC Transit |
MTA.INFO Website |
ISP Traveler Data Collection |
This equipment package collects traveler-related data from other centers, performs data quality checks on the collected data and then consolidates, verifies, and refines the data and makes it available in a consistent format to applications that deliver traveler information. A broad range of traveler-related data is collected including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, multimodal data, and toll/pricing data. This equipment package also shares data with other information service providers. |
MTA NYC Transit |
MTA.INFO Website |
Interactive Infrastructure Information |
This equipment package disseminates personalized traveler information including traffic and road conditions, transit information, maintenance and construction information, multimodal information, event information, and weather information. Tailored information is provided based on the traveler's request in this interactive equipment package. The interactive service offered by this equipment package is available to the Vehicle, Remote Traveler Support, and Personal Information Access subsystems. |