New York City Sub Regional ITS Architecture
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ITS Element: MTA NYCT Customer Information Center Systems
Description:
Includes interactive voice response telephone systems, agency interactive websites, and agency kiosks.
Status:
Existing
Stakeholder:
MTA NYC Transit
Mapping:
Information Service Provider
Transit Management
Other ISP
Other TRM
Interfaces:
MTA LIRR Operations Center Systems
MTA Long Island Bus Fixed Route Bus Operations Center
MTA Long Island Bus Paratransit Operations Center
MTA Metro North Operations Center Systems
MTA NYCT Bus Command Center - Operations
MTA NYCT Paratransit Command Center
MTA NYCT Service Planning
MTA NYCT Staten Island Railway Control Facility
MTA NYCT Subway Rail Control Center
Print and Broadcast Media
Private ISPs
Private Travelers Personal Computing Devices
Market Packages:
APTS2 - Transit Fixed-Route Operations
APTS2 - Transit Fixed-Route Operations
APTS5 - Transit Security
APTS5 - Transit Security
APTS8 - Transit Traveler Information
APTS8 - Transit Traveler Information
APTS8 - Transit Traveler Information
ATIS2 - Interactive Traveler Information
Equipment Packages:
Interactive Infrastructure Information
Transit Center Fixed-Route Operations
Transit Center Information Services
Last updated: 11-02-04
