Commonwealth of Massachusetts Regional ITS Architectures

Western Massachusetts

ITS Element: MSP Wireless Call Center (Northampton)

Description:	Central call center for *MSP and wireless 911 calls in Western Massachusetts.
Status:	Existing
Stakeholder:	MSP - Massachusetts State Police
Mapping:	Emergency Management Other Emergency Management
Interfaces:	MassDOT - Highway Division Motorist Aid Call Boxes Private Vehicles Travelers Access Devices
Market Packages:	EM03 - Mayday and Alarms Support - MSP
Functional Requirements:	Mayday Support Center Secure Area Surveillance Center Secure Area Alarm Support


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