Project Name:

Project Details: TARC Fare System Improvement

Description:

This project will implement a single smart card, between the TARC system and its four partner companies, for ease of access.

Status:

Planned

Timeframe:

Long

Geographic Scope:

TARC System

Service Scope

Stakeholders:

Service Packages:

Project Inventory:

Basic Information Broadcast

• The center shall disseminate transit routes and schedules, transit transfer options, transit fares, and real-time schedule adherence information to travelers.

On-board Transit Fare Management

• The transit vehicle shall provide fare statistics data to the center.
• The transit vehicle shall support the support advanced payments for tolls, and/or parking lot charges, and/or transit fares via the traveler card / payment instrument.
• The transit vehicle shall support an emergency fare structure overriding all other fares that can be activated during disasters, states of emergency or evacuations.
• The transit vehicle shall include a database on-board the transit vehicle for use in fare processing from which the fares for all possible trips within the transit operational network can be determined.
• The transit vehicle shall provide a transit fare payment interface that is suitable for travelers with physical disabilities.
• The transit vehicle shall have access to the complete range of transit services (routes and schedules) that are available to the traveler.
• The transit vehicle shall calculate the traveler's fare based on the origin and destination provided by the traveler as well as factors such as the transit routing, transit fare category, traveler history, and route-specific information.
• The transit vehicle shall determine the traveler's travel routing based on the transit vehicle's current location and the traveler's destination.
• The transit vehicle shall provide an image of all travelers which shall be used for violation processing of those who do not have a traveler card / payment instrument or whose transit fare transaction fails.
• The transit vehicle shall read data from the traveler card / payment instrument presented by boarding passengers.

Personal Interactive Information Reception

• The personal traveler interface shall be able to store frequently requested or used data, including the traveler's identity, home and work locations, etc.
• The personal traveler interface shall present information to the traveler in audible or visual forms consistent with a personal device, and suitable for travelers with hearing and vision physical disabilities.
• The personal traveler interface shall base requests from the traveler on the traveler's current location or a specific location identified by the traveler, and filter the provided information accordingly.
• The personal traveler interface shall provide an interface through which credit identity, stored credit value, or traveler information may be collected from a traveler card being used by a traveler with a personal device.
• The personal traveler interface shall support payment for services, such as confirmed trip plans, tolls, transit fares, parking lot charges, map updates, and advanced payment for tolls.
• The personal traveler interface shall receive transit information from a center and present it to the traveler upon request.

Remote Transit Fare Management

• The public interface for travelers shall present information to the traveler in a form suitable for travelers with physical disabilities.
• The public interface for travelers shall create fare statistics data based upon data collected at a transit stop.
• The public interface for travelers shall determine the routing based on the traveler's destination and the location of the closest transit stop from which a route request is being made.
• The public interface for travelers shall provide an image of all travelers purchasing rides or services to be used for violation processing.
• The public interface for travelers shall provide information to the center for financial authorization and transaction processing.
• The public interface for travelers shall provide an interface to a transit user traveler card in support of payment for transit fares, tolls, and/or parking lot charges. The stored credit value data from the card shall be collected and updated based on the fare or other charges, or the credit identity shall be collected.
• The public interface for travelers shall calculate a fare based on the origin and destination provided by the traveler, in conjunction with transit routing, transit fare category, and transit user history.
• The public interface for travelers shall accept and process current transit passenger fare collection information.

Transit Center Fare Management

• The center shall provide transit fare information to other centers, including traveler information providers upon request.
• The center shall exchange fare and load information with other transit management centers, including potential Centralized Payments facilities.
• The center shall collect fare statistics data to implement variable and flexible fare structures.
• The center shall maintain a list of invalid traveler credit identities or bad tag lists that can be forwarded to transit vehicles and transit stops or stations.
• The center shall be capable of establishing emergency fare structures to override all other fares during disasters, states of emergency, or evacuations.
• The center shall process requests for the advanced payment of tolls and parking lot charges as well as other non-transportation services, e.g. yellow-pages services.
• The center shall process requests for transit fares to be paid in advance.
• The center shall collect data on fare payment violations and send the data, including images of the violator, to the appropriate enforcement agency.
• The center shall support the payment of transit fare transactions using data provided by the traveler cards / payment instruments.
• The center shall process the financial requests from the transit vehicles or roadside and manage an interface to a Financial Institution.
• The center shall provide the capability for a system operator to manage the transit fares and control the exchange of transit fare information.
• The center shall manage the actual value of transit fares for each segment of each regular transit route, including the transmission of the information to transit vehicles and transit stops or stations.