Hartford Area ITS Architecture Update

Element: Rideshare Call Center

Description: Call center for transit information, including rideshare services. Provides dispatch functions for the vanpools.
Status: Existing
Stakeholder: The Rideshare Company
Functional Areas:
(Linked to Functional Requirements)

ITS elements that are mapped only to terminators do not have ITS functional requirements allocated to them.

Interfaces:
(Flows)

Capitol Region TOC
CRCOG Transit Data Repository
CTDOT 511 System
CTDOT Maintenance District 1
CTDOT TMC Newington
CTRIDES.COM
CTtransit Operations Center
Municipal or Regional Public Safety Dispatch
Municipal PWD
Municipal Traffic Operations Center
Private Sector Traveler Information Services
Rideshare Vans
Rideshare Website
Service Packages: AD2 - ITS Data Warehouse - CRCOG Transit Data Repository
APTS01 - Transit Vehicle Tracking - MTD Transit / New Britain Transportation Company / Rideshare
APTS03 - Demand Response Transit Operations - Rideshare
APTS05 - Transit Security - New Britain Transportation Company / Rideshare
APTS06 - Transit Fleet Management - MTD Transit / New Britain Transportation Company / Rideshare
APTS07 - Multi-modal Coordination - CT Transit
APTS08 - Transit Traveler Information - Rideshare
ATMS02 - Traffic Probe Surveillance - ConnDOT Traffic Management Center
ATMS06 - Traffic Information Dissemination - Hartford RTOC
ATMS06 - Traffic Information Dissemination - Municipal Traffic Signal Systems
MC04 - Weather Information Processing and Distribution - ConnDOT Traffic Management Center
MC06 - Winter Maintenance - ConnDOT Maintenance Sections (2 of 2)
MC06 - Winter Maintenance - Municipal PWD (2 of 2)
Mapping: Transit Management