Functional Requirements: |
Emergency Dispatch
- The center shall dispatch emergency vehicles to respond to verified emergencies under center personnel control.
- The center shall store the current status of all emergency vehicles available for dispatch and those that have been dispatched.
- The center shall relay location and incident details to the responding vehicles.
- The center shall track the location and status of emergency vehicles responding to an emergency based on information from the emergency vehicle.
- The center shall store and maintain the emergency service responses in an action log.
- The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
- The center shall receive traffic images to support dispatch of emergency vehicles.
- The center shall coordinate response to incidents with other Emergency Management centers to ensure appropriate resources are dispatched and utilized.
Emergency Response Management
- The center shall provide strategic emergency response capabilities provided by an Emergency Operations Center for large-scale incidents and disasters.
- The center shall provide the capability to implement response plans and track progress through the incident by exchanging incident information and response status with allied agencies.
- The center shall develop, coordinate with other agencies, and store emergency response plans.
- The center shall track the availability of resources and coordinate resource sharing with allied agency centers including traffic, maintenance, or other emergency centers.
- The center shall allocate the appropriate emergency services, resources, and vehicle (s) to respond to incidents, and shall provide the capability to override the current allocation to suit the special needs of a current incident.
- The center shall provide the capability for digitized map data to act as the background to the information presented to the emergency system operator.
- The center shall provide the capability for center personnel to provide inputs to the management of incidents, disasters and evacuations.
Emergency Routing
- The center shall collect current traffic and road condition information for emergency vehicle route calculation.
- The center shall receive status information from care facilities to determine the appropriate facility and its location.
- The center shall calculate emergency vehicle routes, under center personnel control, based on the collected traffic and road conditions information..
- The center shall provide the capability to request special traffic control measures, such as signal preemption, from the traffic management center to facilitate emergency vehicle progress along the suggested route.
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