All Service Packages Service Packages by Stakeholder Send Your Comments (EM06-2)

Scroll down to view the service package description, list of elements, responsible agencies (stakeholders), candidate functional areas and requirements, and flows on this diagram.

Service Package Description

This service package uses ITS driver and traveler information systems to alert the public in emergency situations such as child abductions, severe weather events, civil emergencies, and other situations that pose a threat to life and property. The alert includes information and instructions for transportation system operators and the traveling public, improving public safety and enlisting the public’s help in some scenarios. The ITS technologies will supplement and support other emergency and homeland security alert systems such as the Emergency Alert System (EAS). When an emergency situation is reported and verified and the terms and conditions for system activation are satisfied, a designated agency broadcasts emergency information to traffic agencies, transit agencies, information service providers, toll operators, and others that operate ITS systems. The ITS systems, in turn, provide the alert information to transportation system operators and the traveling public using ITS technologies such as dynamic message signs, highway advisory radios, in-vehicle displays, transit displays, 511 traveler information systems, and traveler information web sites.

List of Elements on this Diagram
Click on Element Name to go to Element Detail Page.

Element Name Stakeholder

Maricopa County EOC Maricopa County Department of Emergency Management

Arizona Emergency Alert System Arizona Department of Emergency Management

MAG CENS Maricopa Association of Governments (MAG)

ADOT EOC Arizona Department of Transportation

Local EOCs Local Cities and Municipalities

MCSO Dispatch Center Maricopa County Sheriffs Office

MCDOT TMC Maricopa County Department of Transportation

Local Dial-A-Ride Transit Dispatches Local Cities and Municipalities

Local Transit Providers Dispatch Local Transit Providers

METRO Light Rail OCC Valley Metro

Valley Metro OCC Valley Metro

Element Name	Stakeholder
Maricopa County EOC	Maricopa County Department of Emergency Management
Arizona Emergency Alert System	Arizona Department of Emergency Management
MAG CENS	Maricopa Association of Governments (MAG)
ADOT EOC	Arizona Department of Transportation
Local EOCs	Local Cities and Municipalities
MCSO Dispatch Center	Maricopa County Sheriffs Office
MCDOT TMC	Maricopa County Department of Transportation
Local Dial-A-Ride Transit Dispatches	Local Cities and Municipalities
Local Transit Providers Dispatch	Local Transit Providers
METRO Light Rail OCC	Valley Metro
Valley Metro OCC	Valley Metro

List of Stakeholder Elements and Roles on this Diagram
Click on Element Name to go to Page with Element Details.
Click on Functional Area/Role to go to Page with Candidate Functional Requirements.

Stakeholder Element Name Functional Area/Role Functional Area Description

Arizona Department of Transportation ADOT EOC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
Local Cities and Municipalities Local Dial-A-Ride Transit Dispatches Transit Center Security This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Local Cities and Municipalities Local Dial-A-Ride Transit Dispatches Transit Center Information Services This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
Local Cities and Municipalities Local EOCs Emergency Early Warning System This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Local Transit Providers Local Transit Providers Dispatch Transit Center Security This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Local Transit Providers Local Transit Providers Dispatch Transit Center Information Services This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
Maricopa County Department of Emergency Management Maricopa County EOC Emergency Early Warning System This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Maricopa County Department of Transportation MCDOT TMC TMC Incident Dispatch Coordination/Communication This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
Maricopa County Department of Transportation MCDOT TMC TMC Traffic Information Dissemination This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
Maricopa County Department of Transportation MCDOT TMC Emergency Early Warning System This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Maricopa County Sheriffs Office MCSO Dispatch Center Emergency Early Warning System This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Valley Metro METRO Light Rail OCC Transit Center Security This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Valley Metro METRO Light Rail OCC Emergency Early Warning System This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Valley Metro METRO Light Rail OCC Transit Center Information Services This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
Valley Metro Valley Metro OCC Emergency Early Warning System This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Valley Metro Valley Metro OCC Transit Center Security This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Valley Metro Valley Metro OCC Transit Center Information Services This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.

Stakeholder	Element Name	Functional Area/Role	Functional Area Description
Arizona Department of Transportation	ADOT EOC	TMC Incident Dispatch Coordination/Communication	This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
Local Cities and Municipalities	Local Dial-A-Ride Transit Dispatches	Transit Center Security	This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Local Cities and Municipalities	Local Dial-A-Ride Transit Dispatches	Transit Center Information Services	This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
Local Cities and Municipalities	Local EOCs	Emergency Early Warning System	This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Local Transit Providers	Local Transit Providers Dispatch	Transit Center Security	This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Local Transit Providers	Local Transit Providers Dispatch	Transit Center Information Services	This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
Maricopa County Department of Emergency Management	Maricopa County EOC	Emergency Early Warning System	This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Maricopa County Department of Transportation	MCDOT TMC	TMC Incident Dispatch Coordination/Communication	This equipment package formulates and manages an incident response that takes into account the incident potential, incident impacts, and resources required for incident management. It supports dispatch of emergency response and service vehicles as well as coordination with other cooperating agencies. It provides access to traffic management resources that provide surveillance of the incident, traffic control in the surrounding area, and support for the incident response. It monitors the incident response and collects performance measures such as incident response and clearance times.
Maricopa County Department of Transportation	MCDOT TMC	TMC Traffic Information Dissemination	This equipment package disseminates traffic and road conditions, closure and detour information, incident information, driver advisories, and other traffic-related data to other centers, the media, and driver information systems. It monitors and controls driver information system field equipment including dynamic message signs and highway advisory radio, managing dissemination of driver information through these systems.
Maricopa County Department of Transportation	MCDOT TMC	Emergency Early Warning System	This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Maricopa County Sheriffs Office	MCSO Dispatch Center	Emergency Early Warning System	This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Valley Metro	METRO Light Rail OCC	Transit Center Security	This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Valley Metro	METRO Light Rail OCC	Emergency Early Warning System	This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Valley Metro	METRO Light Rail OCC	Transit Center Information Services	This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
Valley Metro	Valley Metro OCC	Emergency Early Warning System	This equipment package monitors alerting and advisory systems, information collected by ITS surveillance and sensors, and reports from other agencies and uses this information to identify potential, imminent, or in-progress major incidents or disasters. Notification is provided to other equipment packages that provide the emergency response, including public notification using ITS traveler information systems, where appropriate.
Valley Metro	Valley Metro OCC	Transit Center Security	This equipment package monitors transit vehicle operator or traveler activated alarms received from on-board a transit vehicle. It supports transit vehicle operator authentication and provides the capability to remotely disable a transit vehicle. This equipment package also includes the capability to alert operators and police to potential incidents identified by these security features.
Valley Metro	Valley Metro OCC	Transit Center Information Services	This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.