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Scroll down to view the service package description, list of elements, responsible agencies (stakeholders), candidate functional areas and requirements, and flows on this diagram.


Service Package Description

This service package provides transit users at transit stops and on-board transit vehicles with ready access to transit information. The information services include transit stop annunciation, imminent arrival signs, and real-time transit schedule displays that are of general interest to transit users. Systems that provide custom transit trip itineraries and other tailored transit information services are also represented by this service package.

List of Elements on this Diagram
Click on Element Name to go to Element Detail Page.

Element Name Stakeholder
Phoenix Public Transit Bus Stops City of Phoenix
Personal Information Devices Travelers
Valley Metro Website Valley Metro
Phoenix Public Transit OCC City of Phoenix
Phoenix Public Transit Vehicles City of Phoenix


List of Stakeholder Elements and Roles on this Diagram
Click on Element Name to go to Page with Element Details.
Click on Functional Area/Role to go to Page with Candidate Functional Requirements.

Stakeholder Element Name Functional Area/Role Functional Area Description
City of Phoenix Phoenix Public Transit Bus Stops Remote Transit Information Services This equipment package furnishes transit users with real-time travel-related information at transit stops, multi-modal transfer points, and other public transportation areas. It provides transit users with information on transit routes, schedules, transfer options, available services, fares, and real-time schedule adherence. In addition to tailored information for individual transit users, this equipment package supports general annunciation and/or display of imminent arrival information and other information of general interest to transit users.
City of Phoenix Phoenix Public Transit OCC Transit Center Information Services This equipment package collects the latest available information for a transit service and makes it available to transit customers and to Information Service Providers for further distribution. Customers are provided information at transit stops and other public transportation areas before they embark and on-board the transit vehicle once they are enroute. Information provided can include the latest available information on transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, yellow pages, and special events. In addition to general service information, tailored information (e.g., itineraries) are provided to individual transit users.
City of Phoenix Phoenix Public Transit Vehicles On-board Transit Information Services This equipment package furnishes en-route transit users with real-time travel-related information on-board a transit vehicle. Current information that can be provided to transit users includes transit routes, schedules, transfer options, fares, real-time schedule adherence, current incidents, weather conditions, non-motorized transportation services, and special events are provided. In addition to tailored information for individual transit users, this equipment package also supports general annunciation and/or display of general schedule information, imminent arrival information, and other information of general interest to transit users.
Travelers Personal Information Devices Personal Interactive Information Reception This equipment package provides traffic information, road conditions, transit information, yellow pages (traveler services) information, special event information, and other traveler information that is specifically tailored based on the traveler's request and/or previously submitted traveler profile information. The interactive traveler information capability is provided by personal devices including personal computers and personal portable devices such as personal digital assistants (PDAs).
Valley Metro Valley Metro Website ISP Traveler Data Collection This equipment package collects traveler-related data from other centers, performs data quality checks on the collected data and then consolidates, verifies, and refines the data and makes it available in a consistent format to applications that deliver traveler information. A broad range of traveler-related data is collected including traffic and road conditions, transit data, emergency information and advisories, weather data, special event information, traveler services, parking, multimodal data, and toll/pricing data. This equipment package also shares data with other information service providers.
Valley Metro Valley Metro Website Infrastructure Provided Trip Planning This equipment package provides pre-trip and en-route trip planning services for travelers. It receives origin, destination, constraints, and preferences and returns trip plan(s) that meet the supplied criteria. Trip plans may be based on current traffic and road conditions, transit schedule information, and other real-time traveler information. Candidate trip plans are multimodal and may include vehicle, transit, and alternate mode segments (e.g., rail, ferry, bicycle routes, and walkways) based on traveler preferences. This equipment package also confirms the trip plan for the traveler and supports reservations and advanced payment for portions of the trip. The trip plan includes specific routing information and instructions for each segment of the trip and may also include information and reservations for additional services (e.g., parking) along the route.


List of Flows on this Diagram
Click on Architecture Flow to go to Page with Applicable ITS Standards.

Source Element Architecture Flow Destination Element
Phoenix Public Transit OCC transit and fare schedules Valley Metro Website
Personal Information Devices trip request Valley Metro Website
Personal Information Devices traveler request Valley Metro Website
Personal Information Devices traveler profile Valley Metro Website
Valley Metro Website broadcast traveler information Personal Information Devices
Valley Metro Website trip plan Personal Information Devices
Valley Metro Website interactive traveler information Personal Information Devices
Valley Metro Website transit information request Phoenix Public Transit OCC
Phoenix Public Transit OCC transit traveler information Phoenix Public Transit Vehicles
Phoenix Public Transit OCC transit traveler information Phoenix Public Transit Bus Stops

Last updated: 06-24-13