SunPass Customer Service Center Equipment Packages

 

The following National ITS Architecture equipment packages are associated with the "SunPass Customer Service Center" element.   Select the "Details" icon to see the detailed process specifications that support each equipment package, or consult the National ITS Architecture web site for more information.

 

Toll Administration

This Equipment package provides the capability to maintain database information with pricing structure information. This capability shall be provided through database software containing pricing structure and current traffic conditions on the transportation network obtained from the transportation management center. This capability allows the determination of dynamic tolls according to congestion levels for demand management. Secure wireline communications with the financial infrastructure and distributed toll plazas supports electronic payments and other ancillary requirements such as lost/stolen tag identification and management. Dependent on customer account requirements and the clearinghouse arrangement, this Equipment package may also contain a billing database.