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Emergency Call-Taking Equipment Package

Description:

This Equipment package supports the emergency call-taker, collecting available information about the caller and the reported emergency, and forwarding this information to other equipment packages that formulate and manage the emergency response. This equipment package receives 9-1-1, 7-digit local access, and motorist call-box calls and interfaces to other agencies to assist in the verification and assessment of the emergency and to forward the emergency information to the appropriate response agency.

 

Included in:

County Emergency Communications Centers
County Emergency Operations Centers
County Warning Points
District 1 Emergency Operations Center
E911 Emergency Call Centers
Florida Highway Patrol Dispatch
Florida State Emergency Operations Center
Florida State Warning Point
Lee County Sheriffs Office
Local Fire Dispatch
Local Police Dispatch
Other SW FL Public Safety Comm and Dispatch Centers
Service Patrol Dispatch

Processes:

5.1.1Identify Emergencies from Inputs
5.1.3Communicate Emergency Status
5.2Provide Operator Interface for Emergency Data
  

User Service Requirements (fully or partially addressed):

4.5HAZARDOUS MATERIAL INCIDENT RESPONSE
4.5.0ITS shall include an hazardous Materials (HAZMAT) Incident Response (HIR) service.
4.5.3HIR shall include a Communications (COMM) function.
4.5.3.1COMM shall provide the capability for distress signals to be sent to a focal point.
5.0EMERGENCY MANAGEMENT
5.1EMERGENCY NOTIFICATION AND PERSONAL SECURITY
5.2EMERGENCY VEHICLE MANAGEMENT
  
The detailed process and user service requirement traceability information on this page was extracted from the National ITS Architecture. Consult the National ITS Architecture web site for more information.

This page was last updated on 12-11-2000 using Web Spinner Technology.